When Change Hits the Floor

Perform an unnatural act for your organization, implement “sustainable business changes.”

About the Book

When Change Hits the Floor, you are a Ground Zero Leader™. Click to learn more.

Meet the Author

Meet and learn more about the author, Timothy Flinn Smith.


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The bull’s-eye of this book is about enabling operations leaders to build a sustainable and change-ready culture.

What Others are Saying

I read the book and am really impressed.  We should talk about you doing a presentation at our national conference.  Your message will be well received and could lead to other national conferences. Let’s talk soon!  Great job!  The book is an accumulation of your work and knowledge over decades of experience and should be shared.

Ward Evenson


I have taken some time to read your book and I must say how impressed I am. I love the stories before each chapter. The work is definitely a practical guide and tool for leaders who actually implement change in healthcare.  You provided very practical examples and quick tools to discern barriers to change. Also, sprinkling some hard earned/learned “wisdom” was insightful. And lastly, the Takeaway sections throughout your book for applying strategies and tools back on the job were excellent!

Leah Cearlock



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